hardheartedness

noun hardheartedness

• kindness — the state or quality of being kind: kindness to animals.
• gentility — good breeding or refinement.
• mildness — amiably gentle or temperate in feeling or behavior toward others.
• pity — sympathetic or kindly sorrow evoked by the suffering, distress, or misfortune of another, often leading one to give relief or aid or to show mercy: to feel pity for astarving child.
• softness — yielding readily to touch or pressure; easily penetrated, divided, or changed in shape; not hard or stiff: a soft pillow.