understanding — mental process of a person who comprehends; comprehension; personal interpretation: My understanding of the word does not agree with yours.
sympathy — harmony of or agreement in feeling, as between persons or on the part of one person with respect to another.
compassion — Compassion is a feeling of pity, sympathy, and understanding for someone who is suffering.
responsiveness — the quality or state of being responsive.
identification — an act or instance of identifying; the state of being identified.
fellow feeling — sympathetic feeling; sympathy: to have fellow feeling for the unfortunate.
affinity — If you have an affinity with someone or something, you feel that you are similar to them or that you know and understand them very well.
appreciation — Appreciation of something is the recognition and enjoyment of its good qualities.
insight — an instance of apprehending the true nature of a thing, especially through intuitive understanding: an insight into 18th-century life.
pity — sympathetic or kindly sorrow evoked by the suffering, distress, or misfortune of another, often leading one to give relief or aid or to show mercy: to feel pity for astarving child.
rapport — relation; connection, especially harmonious or sympathetic relation: a teacher trying to establish close rapport with students.
warmth — the quality or state of being warm; moderate or gentle heat.
communion — Communion with nature or with a person is the feeling that you are sharing thoughts or feelings with them.
comprehension — Comprehension is the ability to understand something.
concord — Concord is a state of peaceful agreement.
recognition — an act of recognizing or the state of being recognized.
soul — the principle of life, feeling, thought, and action in humans, regarded as a distinct entity separate from the body, and commonly held to be separable in existence from the body; the spiritual part of humans as distinct from the physical part.